Account Manager

Overview

The Account Manager will be the primary point of contact for assigned clients, managing day-to-day communications, handling ongoing production requests, and ensuring the successful planning and execution of events. This role requires a proactive, detail-oriented, and client-focused professional who can balance creative vision with operational efficiency.

Key Responsibilities

• Serve as the main liaison between the agency and assigned clients, building and maintaining strong, long-term relationships
• Manage daily client requests, including production requirements, marketing materials, and event-related needs
• Oversee the planning and execution of events from concept to completion, ensuring deliverables meet quality, budget, and timeline expectations
• Coordinate internally with creative, production, and operations teams to deliver seamless projects
• Prepare proposals, quotations, budgets, and timelines for client projects
• Monitor project progress and proactively address potential issues
• Attend client meetings, site visits, and events as required
• Track and manage budgets, invoices, and payment follow-ups in collaboration with the finance team
• Ensure client satisfaction through consistent communication, problem-solving, and exceeding expectations
• Desired Candidate Profile

Requirements

• Bachelor s degree in Marketing, Business, Communications, Event Management, or related field. 1+ years experience in account management, preferably within an events, marketing, or production agency
• Strong project management and multitasking skills
• Excellent communication, presentation, and negotiation abilities
• Knowledge of event planning, production processes, and vendor management
• Ability to work under pressure and meet tight deadlines
• Proficiency in Microsoft Office Suite; knowledge of project management tools is a plus
• Flexibility to work evenings, weekends, and travel for events when required
• Key Competencies: Client-oriented mindset with a solutions-driven approach
• Strong organizational and time management skills
• Creative problem-solving ability
• Team player with leadership qualities