Business Development Manager

Manage existing account with a focus on expanding Cyberani s footprint within current customers. Identify cross-sell and up-sell opportunities within managed accounts. Build long-term trusted relationships with government and enterprise stakeholders. Ensure a high level of customer satisfaction by following up on delivery and support activities. Serve as the customer s advocate internally and work with delivery teams to address issues proactively. Collect and analyze feedback for continuous improvement. Work closely with Sales, Pre-Sales, Products Team, and Bid teams to ensure smooth execution of accountand deal strategies. Coordinate with marketing teams for regional campaigns and targeted outreach. Support vendor alignment for pricing and bundled offerings. Support renewals and extensions for existing cybersecurity contracts. Represent Cyberani at local events, expos, and government workshops. Participate in partner/vendor webinars and knowledge-sharing sessions. Provide internal feedback on customer needs to improve solution packaging. Desired Candidate Profile

Qualifications

• Bachelor s degree in business, Information Technology, Cybersecurity, or a related field. 1 3 years of experience in business development, account management, or commercialoperations, preferably in the cybersecurity or IT sector
• Strong understanding of cybersecurity services, managed SOC, and system integration
• Excellent stakeholder and relationship management skills
• Strong communication, presentation, and negotiation abilities
• Analytical mindset for producing insights and reports
• Proficiency in Salesforce CRM and bid analytics tools