Business Operations Manager - Floral background

Oversee the daily operations of Perfect Flowers and ensure smooth and efficient business activities. Manage and coordinate sales, florists, delivery, procurement, and support teams. Monitor sales performance, operational targets, costs, and overall business efficiency. Develop and implement processes to improve productivity, service quality, and customer satisfaction. Coordinate with suppliers and manage procurement, stock levels, and inventory. Ensure timely preparation and delivery of flower arrangements and customer orders. Handle key customer accounts, corporate clients, and business inquiries when required. Coordinate with management on business plans, promotions, events, and new opportunities. Monitor staff performance, schedules, attendance, and operational requirements. Identify operational challenges and implement practical solutions. Prepare regular operational and performance reports for management. Ensure compliance with company policies, quality standards, and operational procedures.

Desired Candidate Profile

Bachelor's degree in Business Administration, Horticulture, Supply Chain Management, or a related field. Minimum of 5-7 years of progressive experience in operations management, with a significant focus on the floral or perishable goods industry. Demonstrated expertise in floral supply chain logistics, inventory control, and quality assurance specific to fresh cut flowers. Proven ability to manage and optimize production workflows for floral arrangements and bulk flower processing. Employment Type Full-time

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