Customer Service Agent

We're Hiring: English Customer Service Representatives | Sutherland Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Desired Candidate Profile

Job Requirements

Graduates only (Bachelor's degree holders) Fully dropped-out students may apply Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) English proficiency level: B2+ to C1 Excellent communication and interpersonal skills Ability to work in a fast-paced environment Customer-oriented mindset and problem-solving skills Benefits & Perks: Net salary of 22,000 EGP Transportation provided Medical insurance coverage up to 200,000 EGP Fully paid training from day one (you will be paid as a full employee during the training period) Career growth and development opportunities within a multinational company Professional and supportive work environment Working Conditions: Rotational shifts Overnight shifts are included and candidates must be flexible with shift schedules Rotational days off according to business needs