HR Manager

Lead HR operations including employee contracts, personnel files, attendance, leave, payroll inputs, HRIS data, employee movements, probation, and separations. Manage the full talent acquisition process, including manpower requisitions, sourcing, screening, interviews, recruitment agencies, references, and offers. Monitor recruitment KPIs including vacancy aging, time-to-fill, time-to-hire, source effectiveness, and quality of hire. Manage approved headcount, manpower planning, workforce costs, and productivity. Administer compensation and benefits, including salary grades, bands, allowances, benefits, internal equity, and salary reviews. Handle employee relations, disciplinary procedures, investigations, grievances, and related documentation. Develop and maintain HR policies, procedures, governance frameworks, SLAs, and compliance requirements. Prepare and maintain HR dashboards covering headcount, recruitment, retention, absenteeism, payroll, compensation, and employee relations. Lead and develop the HR team, establish KPIs and SLAs, and drive process improvement. Ensure effective execution and administration of performance management and training programs. Requirements Bachelor s degree in Human Resources, Business Administration, Law, or a related field. 8 10 years of progressive HR experience, including at least 3 years as an HR Manager or Head of HR. Previous experience managing an HR team. Retail experience is essential; Fashion Retail experience is strongly preferred. Experience in multi-site environments covering head office, warehouse, and store populations. Strong hands-on experience in HR operations, talent acquisition, employee relations, compensation and benefits, and HR governance. Strong knowledge of Jordanian Labour Law, Social Security regulations, and Ministry of Labour requirements. Strong HRIS and advanced Excel skills. Experience in HR analytics and preparing HR dashboards. Fluency in Arabic and English, with strong written communication skills. Preferred: SHRM-CP/SHRM-SCP, PHRi/SPHRi, or CIPD certification.

Desired Candidate Profile

Bachelor s degree in Human Resources, Business Administration, Law, or a related field. 8 10 years of progressive HR experience, including at least 3 years as an HR Manager or Head of HR. Previous experience managing an HR team. Retail experience is essential; Fashion Retail experience is strongly preferred. Experience in multi-site environments covering head office, warehouse, and store populations. Strong hands-on experience in HR operations, talent acquisition, employee relations, compensation and benefits, and HR governance. Strong knowledge of Jordanian Labour Law, Social Security regulations, and Ministry of Labour requirements. Strong HRIS and advanced Excel skills. Experience in HR analytics and preparing HR dashboards. Fluency in Arabic and English, with strong written communication skills. Preferred: SHRM-CP/SHRM-SCP, PHRi/SPHRi, or CIPD certification.