IT Infrastructure Specialist

Responsibilities

• Oversee Support the implementation, configuration, and maintenance of IT infrastructure, including networks, servers, storage, cloud platforms, and data center environments
• Monitor infrastructure performance, troubleshoot incidents, resolve technical issues, and support system availability, security, and business continuity
• Contribute to infrastructure modernization, upgrades, integrations, and enterprise architecture improvements to enhance reliability, scalability, and cost efficiency
• Evaluate infrastructure solutions and vendor proposals, prepare technical specifications and cost estimates, and provide recommendations for technology investments
• Maintain technical documentation, monitor service levels, and ensure compliance with approved IT policies, security standards, and operational procedures
• Provide technical support and guidance to colleagues on implementing approved plans, procedures, and recommendations related to IT infrastructure
• Collect, analyze, and interpret infrastructure performance data to prepare reports and support informed decision- making
• Contribute to the design, configuration, and maintenance of IT infrastructure solutions in accordance with business requirements, technical standards, and industryu2019s best practices
• Conduct gap analysis between existing infrastructure capabilities and future business requirements, identifying areas for improvement and recommending appropriate solutions
• Apply established IT policies, procedures, and standards, ensuring compliance with organizational objectives and operational requirements
• Analyze data from multiple sources to identify trends, investigate issues, and recommend improvements to infrastructure performance and reliability
• Support business and technical data modeling activities to assess infrastructure requirements, identify potential risks, and contribute to technology-related decisions
• Requirements Bachelor degree in Information Technology, Computer Science, or a related field. 3-5 years of relevant experience in IT infrastructure, network administration, or server management
• Experience working in the FMCG industry, within a multi-site organization is mandatory
• Experience supporting IT infrastructure across head offices, branches, and manufacturing facilities
• Hands-on experience with SAP S/4HANA and SAP SuccessFactors
• Strong knowledge of network and infrastructure administration
• Knowledge of cloud computing and virtualization
• Knowledge of IT security, system availability, and business continuity
• Ability to maintain technical documentation and comply with IT policies, security standards, and operational procedures