IT Project Manager Project Delivery

The Opportunity This position is responsible for driving technology project delivery across multiple systems, including proprietary, fully in-house developed applications. The successful candidate will own planning, governance, and stakeholder management, ensuring all outcomes are delivered on time, within scope, and with minimal impact to Business As Usual (BAU) operations. Key Responsibilities End-to-End Project Delivery Define project scope and establish clear milestones. Drive delivery across the full lifecycle, from initiation to go-live and hypercare. Maintain rigorous RAID management (Risks, Assumptions, Issues, and Dependencies). Cross-Functional Coordination Collaborate with ITID, engineering teams, infrastructure, and external vendors. Align resource allocation and delivery timelines across operations and technical departments. Governance & Stakeholder Management Provide transparent status reporting and manage senior stakeholder expectations. Facilitate timely decision-making and secure necessary approvals to maintain project momentum. Change & Release Management Oversee environment readiness and controlled releases. Develop robust implementation plans, including rollback strategies, to safeguard production stability. Quality & Operational Readiness Lead testing phases, cutover planning, and technical documentation. Establish support model readiness to ensure seamless production adoption. Continuous Improvement Identify and implement opportunities for automation. Drive process optimization to enhance delivery efficiency and service resilience.