Key Account Manager / Account Manager (B2B )

Account Management & Growth: Serve as the primary point of contact for assigned HoReCa clients, identifying opportunities for upselling and cross-selling (including equipment upgrades, extensions, and new project fit-outs).Strategic Relationship Building: (For Key Accounts) Develop long-term partnerships with procurement managers, executive chefs, and operations directors in major hospitality groups.Technical Consultation: Understand clients' kitchen layouts, floor plans, and production capacities to propose the right commercial kitchen and stainless-steel equipment solutions.Cross-Functional Coordination: Coordinate closely with Factory Production, Engineering, and Installation/After-Sales teams to ensure orders are delivered and installed according to technical specs and agreed timelines.Tenders & Contract Negotiation: Manage commercial negotiations, prepare professional financial/technical proposals, and handle high-value hospitality tenders.