Operation Manager

Oversee daily operations to ensure efficiency and effectiveness across all departments, driving continuous improvement initiatives. Develop and implement operational policies and procedures that align with the organization's strategic goals and objectives. Manage budgets, forecasting, and resource allocation to optimize operational performance and minimize costs. Coordinate cross-functional teams to ensure smooth project execution and timely delivery of products or services. Resolve technical, commercial, and site issues with project stakeholders. Attend client, tender, progress, coordination, inspection, and site meetings. Coordinate testing, commissioning, approvals, demonstrations, and handover. Monitor variations, claims, orders, subcontractor performance, payments, and profitability. Manage risks and implement actions to address delays and cost impacts. Support close-out of snags, non-conformances, queries, defects, and commercial matters. Maintain contracts, orders, inspections, certificates, approvals, as-built drawings, manuals, warranties, and handover records. Prepare sales, operations, progress, revenue, forecast, and management reports. Support quality, health and safety, environmental, document control, and company requirements.

Desired Candidate Profile

Bachelor’s degree, higher diploma, or technical qualification in Mechanical, Fire, Civil Engineering, or a related field. Relevant experience in sales, operations, project management, or business development within fire protection, fire fighting, MEP, or building services. Proven experience in fire fighting and fire protection project sales and operations. Knowledge of fire pumps, sprinklers, hydrants, hose reels, risers, tanks, suppression systems, and related equipment. Understanding of tendering, estimation, contracts, procurement, installation, testing, commissioning, and handover. Knowledge of fire codes, standards, authority requirements, manufacturer specifications, and health and safety regulations. Ability to interpret drawings, hydraulic calculations, specifications, quantities, contracts, and schedules. Ability to generate sales, manage pipelines, negotiate terms, and meet revenue and profit targets. Experience managing clients, consultants, contractors, suppliers, and multidisciplinary teams. Proficiency in Microsoft Office applications and estimating, CRM, ERP, or project management systems. Strong commercial, leadership, communication, negotiation, problem-solving, and organizational skills. Ability to manage multiple priorities, meet deadlines, and work independently. Strong accuracy, accountability, customer focus, and attention to detail. Employment Type Full-time