Presales Engineer

Summary We are looking for an experienced and highly motivated Specialist, pre-sales design support and proposal development, essential to the success of the sales growth of the region. In addition, he/she will also provide post-sales technical and product support. Role In order to grow our products and services sold in the respective geographical area(s). The Pre- Sales Eng activity will have the focus on identifying and targeting the following: Recommend, design, and quote that meet/exceed customer needs. Expert in preparing design and drawings in AutoCAD. Liaise closely with sales team & product management to develop region-specific solutions. Provide regular feedback on customers’ technical requirements and complaints in relation and competitive products. Advise the commercial team on the benefits of products, competitive comparisons, and recommend cost-effective solutions. Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification, etc. Organize and conduct customer technical training jointly with the commercial team. Deliver product overviews and lead pre-sales presentations to clients & consultants. Provide and coordinate after-sales technical support to Business Partners & end users. Provide partial telephone technical support.

Desired Candidate Profile

Job requirements Minimum of 2 years technical experience in the Fire Detection industry with demonstrated abilities in some of the key areas of the job Good communication skills. Ability to work within a team environment. Attention to detail and the ability to organize effectively. Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications. Computer proficiency in all common business and engineering applications. Good knowledge and understanding of various software packages such as Word, Excel, PowerPoint. AutoCad is a must. Person Specification Dynamic, results-driven self-starter; works independently. High degree of personal and business ethics. Strong interpersonal skills, resourceful and committed team player. Excellent presentation and communication skills. Ability to understand and analyze customer´s needs. A Customer and Service approach, intuitive, positive and creative. Strong analytic mind. Employment Type Full-time