Project Manager – Technology Services Management

Job Summary

Responsible for managing technology service transformation and service management initiatives, ensuring effective delivery and operational readiness.

Key Responsibilities

• Lead projects related to IT service management, service operations, process improvement, and technology service delivery
• Manage project scope, schedule, budget, risks, dependencies, and resources
• Work closely with infrastructure, applications, service desk, vendors, and business stakeholders
• Drive implementation of ITSM processes and service improvement initiatives
• Ensure smooth transition of projects into business-as-usual operations
• Strong knowledge of ITIL, ITSM, service governance, incident/problem/change management is preferred

Desired Candidate Profile

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred. Possession of a Project Management Professional (PMP) or PRINCE2 certification is highly desirable. Minimum of 7-10 years of progressive experience in project management, with a significant focus on technology services or IT infrastructure. Proven track record of successfully delivering complex technology projects in a fast-paced corporate environment. Employment Type Full-time

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