QA/QC Manager (Petroleum Services)

About the CompanyWe are a well-established Petroleum Services company providing specialized solutions to the Oil & Gas industry. Our expertise includes OCTG Services, API & Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services. Position SummaryWe are seeking an experienced QA/QC Manager to lead our Quality Assurance and Quality Control functions. The successful candidate will be responsible for developing, implementing, and continuously improving the company's Quality Management System (QMS), ensuring full compliance with customer requirements, API, ISO, and other international standards while supporting operational excellence across all workshop and field activities. Key ResponsibilitiesLead and maintain the company's Quality Management System (QMS) in accordance with ISO 9001, API Q1, and applicable international standards.Manage all QA/QC activities related to API & Premium Connection Rethreading, Machine Shop Manufacturing, Welding, Hardbanding, Bucking Operations, Cleaning, Repair, and Rental Services.Ensure compliance with customer specifications, API requirements, premium connection procedures, and company quality policies.Develop, review, and maintain quality procedures, work instructions, inspection plans, and quality documentation.Lead internal and external audits, certification activities, and customer audits while ensuring timely closure of audit findings.Supervise and develop QA/QC inspectors and quality personnel through coaching, training, and performance management.Review inspection reports, quality dossiers, certificates, and non-conformance reports.Lead Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.Monitor quality KPIs, analyze trends, and prepare management reports.Coordinate with Operations, HSE, Engineering, Sales, and customers to ensure consistent service quality and customer satisfaction.Manage customer complaints, technical clarifications, and quality-related communications.Support tender preparation by providing technical quality input when required.Ensure calibration, inspection equipment control, document control, and regulatory compliance.Drive operational efficiency through process optimization and digital quality management tools.Willing to travel to company workshops and operational sites when is required.