Quality Assurance Engineer

Develop, implement, and maintain quality assurance protocols and procedures for home appliance products.Conduct regular inspections and audits of production processes to ensure compliance with company and industry standards.Analyze product quality data and identify trends, root causes, and areas for improvement.Collaborate with cross-functional teams including production, engineering, and customer service to resolve quality issues.Prepare and present detailed quality reports to management, highlighting key findings and recommendations.Lead investigations into product defects, customer complaints, and non-conformities, ensuring timely resolution.Support the development and execution of testing plans for new products and product modifications.Train and mentor production staff on quality standards, procedures, and best practices.Ensure all quality documentation is accurate, up-to-date, and compliant with regulatory requirements.Drive continuous improvement initiatives to enhance product reliability, safety, and customer satisfaction.