Senior IT Systems Administrator / IT Operations Engineer

We are looking for an experienced and proactiveSenior IT Systems Administrator / IT Operations Engineerto manage, maintain, and improve our corporate IT infrastructure. You will take hands-on ownership of IT operations across infrastructure, security, automation, and end-user support. The ideal candidate solves problems independently, simplifies processes, and remains composed during incidents and outages. Key Responsibilities Infrastructure & Network Operations Manage and maintain corporate networks, servers, endpoints, and cloud services. Configure, troubleshoot, and secure firewalls, switches, VPNs, and enterprise Wi-Fi. Configure and maintain monitoring, alerting, and health checks across infrastructure, networks, endpoints, and critical services. Troubleshoot infrastructure and security incidents, minimize downtime, and implement improvements to prevent recurrence. Identity, Access & Device Management Administer identity providers, single sign-on (SSO), user access, and device management solutions. Design and implement automated employee onboarding and offboarding workflows. Manage device deployment, software distribution, endpoint security, and compliance. Provide technical support to employees across Windows, macOS, and Linux environments. Automation & Operational Improvement Automate repetitive IT tasks using scripts, integrations, and workflows. Identify opportunities to improve IT reliability, security, scalability, and operational efficiency. Maintain IT documentation, operational procedures, and security standards. Security & Risk Management Implement and maintain organization-wide security policies and controls across infrastructure, endpoints, identities, and cloud services. Identify security risks and implement preventive and corrective measures. Strengthen security through access controls, endpoint protection, vulnerability management, and system hardening. IT Assets & Procurement Own the end-to-end IT asset lifecycle, including procurement, inventory, deployment, and disposal. Manage vendor selection, purchasing, and deployment of IT equipment and services. Manage SaaS/PaaS applications, licenses, and integrations. Required Technical Skills Networking Strong hands-on experience with Fortinet FortiGate firewalls, FortiSwitch, and FortiAP. Experience configuring and troubleshooting enterprise Wi-Fi, VPNs, and network connectivity. Operating Systems Expert-level Windows and macOS administration. Strong Linux knowledge. Identity & Access Management Hands-on experience with Google Workspace, Microsoft Entra ID, and JumpCloud. Solid understanding of SAML 2.0, OIDC, and SCIM. Automation & Scripting Strong practical skills in PowerShell, Bash, and Python. Proven experience building and maintaining automation for onboarding, offboarding, and daily IT operations. Ability to write, understand, and troubleshoot scripts independently. Cloud Platforms Proven hands-on experience with at least one major cloud provider: Microsoft Azure, AWS, or GCP. Experience managing cloud infrastructure, identity and access management, networking, and security. Experience administering SaaS/PaaS applications, licenses, and integrations. Security Engineering Practical experience implementing security controls and organization-wide security policies. Experience with endpoint protection, access management, vulnerability management, and security hardening. Strong understanding of least privilege, Zero Trust principles, and security best practices. Monitoring & Alerting Hands-on experience configuring monitoring dashboards, health checks, and actionable alerts. Experience with open-source monitoring solutions or platforms such as Datadog, Dynatrace, New Relic, Grafana Cloud, Prometheus, or similar tools. Ability to identify key operational metrics and troubleshoot issues using monitoring data. Virtualization & Device Management Experience with Microsoft Hyper-V. Experience with MDM solutions, endpoint security, device compliance, and software deployment. Experience maintaining IT asset inventories. Preferred Skills & Qualifications Advanced or professional-level cloud certifications, such as: Microsoft Azure Solutions Architect Expert AWS Solutions Architect Professional Google Professional Cloud Architect Experience with VMware virtualization technologies. Experience designing and improving IT infrastructure architecture, reliability, and scalability. Familiarity with security frameworks and standards such as ISO 27001, NIST, or CIS Benchmarks. Experience integrating IT systems through APIs and event-driven automation. Core Competencies Excellent communication skills and a customer-focused approach to IT support. Strong troubleshooting, analytical thinking, and problem-solving abilities. Ability to prioritize effectively and make sound decisions during incidents and outages. Strong ownership, attention to detail, and ability to work independently. Experience managing IT procurement from vendor selection through deployment. A proactive approach to improving IT reliability, security, and operational efficiency. What We Value We value people who go beyond keeping systems running: those who identify opportunities for improvement, take initiative, and use automation to make IT operations more reliable, secure, and scalable.

Desired Candidate Profile

Excellent communication skills and a customer-focused approach to IT support. Strong troubleshooting, analytical thinking, and problem-solving abilities. Ability to prioritize effectively and make sound decisions during incidents and outages. Strong ownership, attention to detail, and ability to work independently. Experience managing IT procurement from vendor selection through deployment. A proactive approach to improving IT reliability, security, and operational efficiency.