Senior Solution Architect (Oracle Utilities / DCX)

Job Description Roles & Responsibilities Role Overview We are seeking a highly experienced Solution Architect to lead the design and implementation of digital transformation projects for major utility providers. The ideal candidate will have a deep technical background in Oracle Utilities Customer Cloud Service (CCS) and Digital Customer Self Service (DCS/DCX) , with a proven track record of managing large-scale migrations and customer experience enhancements. Key Responsibilities Architectural Leadership: Design and implement Oracle DCX integrated with CCS for large-scale utility providers (10M+ customers). Digital Strategy: Lead digital customer journey strategies, including onboarding, billing, payments, service requests, and outage management. System Integration: Integrate Oracle DCX with external systems via Oracle Integration Cloud (OIC) and secure APIs using OAuth2 and IDCS. Team Management: Direct cross-functional teams across DCX, CCS, and OIC workstreams while ensuring compliance with global data protection standards. Technical Design: Develop complex technical designs for CC&B upgrades, including Maintenance Objects (MO), Change Handlers, and Business Services. Quality Assurance: Lead Proof of Concept (POC) developments to validate solutions, reduce technical risk, and oversee the creation of TDDs and UTRs. Required Technical Skills Core Platforms: Expert-level knowledge of Oracle Utilities Customer Cloud Service (CCS), CC&B (v2.5 to v2.7+), and MDM. Development Tools: Proficient in OUAF, Java, Groovy Scripting, XAI, and Web Services (REST/SOAP). Configuration: Hands-on experience with BPA Scripts, Plugin Scripts, Service Scripts, UI Maps, Zones, and Business Objects. Cloud & DevOps: Experience with OCI/AWS architecture, CI/CD pipelines, and WebLogic/WebCenter portal installation. Methodologies: Strong background in Agile, Scrum, and SAFe frameworks. Desired Candidate Profile Minimum 10 years in Oracle Utilities solution design and implementation. Oracle Cloud Database Migration and Integration Professional or OCI Foundation Associate preferred. Proven ability to lead junior developers and present complex technical demonstrations to clients and stakeholders. Company Industry Oil & GasPetroleum Department / Functional Area Engineering Keywords Senior Solution Architect (Oracle Utilities / DCX) Get real-time job updates only on our App