Account Manager - Maritime

As an Account Manager (Maritime) within our EMEA Mid-market Sales team, you will play a central role in driving revenue expansion across existing client accounts in the Middle East & Africa. You will act as a trusted commercial partner, ensuring our maritime and commodity clients maximize the value of Kpler s platform while identifying high-impact upsell and cross-sell opportunities. Positioned in Dubai, this role bridges customer success, strategic forecasting, and market intelligence gathering to elevate Kpler s brand presence across a key regional hub. Key Responsibilities Drive Revenue Growth: Manage and grow a dedicated account portfolio across Middle East & Africa to consistently meet or exceed annual retention and expansion targets. Identify Opportunity Pipelines: Proactively uncover, qualify, and close upsell and cross-sell opportunities within existing accounts by deeply understanding client workflows. Commercial Strategy & Planning: Serve as a strategic partner supporting demand forecasting, budgeting, multi-year account planning, and commercial reporting. Gather Market & Competitor Intelligence: Capture actionable product feedback and competitor intelligence directly from client interactions to inform regional strategy and product roadmaps. Negotiate & Secure Agreements: Lead contract renewal negotiations to secure long-term, profitable agreements that align with corporate policies and commercial goals. CRM & Forecast Discipline: Maintain accurate account records, engagement logs, and sales forecasting within the CRM system to support transparent cross-functional visibility. Cross-Functional Collaboration: Partner closely with Customer Success, Marketing, Sales Operations, and Product units to deliver exceptional value and advocacy across client accounts.

Desired Candidate Profile

Experience & Background What you'll need (Must-haves) Commercial Track Record: At least 3 years of demonstrated experience in account management, sales, or commercial growth roles. SaaS/Data Vendor Background: Proven background working within technology, SaaS, or data intelligence vendors. Relationship & Negotiation Mastery: Proven ability to build trusted client relationships, navigate commercial renewals, and close upsell deals. Language Proficiency: Fluency in professional business English with exceptional verbal and written communication skills. Nice-to-haves Domain Expertise: Prior knowledge or experience in the maritime, shipping, or commodities markets. Modern Sales Stack: Familiarity with modern commercial tools such as Salesforce, ZoomInfo, Outreach, and LinkedIn Sales Navigator. Additional Languages: Conversational or professional fluency in Arabic or French.