Business Development Executive

Our Mission: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA Job

Overview

We are looking for a seasoned professional based in Saudi Arabia, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies. As the Business Development Executive in KSA you will: Build long-term relationships with existing clients in KSA to retain and grow them. Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets. Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients business objectives. Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth. Identify growth opportunities within the account segment. Resolve all client complaints, requests, and inquiries within the predetermined SLAs. Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers needs to design a robust go-to-market strategy to nurture and grow our Accounts. Perform other job-related tasks as needed.

Desired Candidate Profile

Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry. Experience in the Saudi market Saudi nationality is preferred Bachelor's degree in business or a relevant major Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences Able to prioritize and perform effectively in a highly dynamic work environment. Experience with CRM is preferred, HubSpot is preferred Excellent command of the English Language (both written and spoken) Experience in customer support is a plus