Field Service Executive - Fintech Background

Working Hours: 2:00 PM to 10:00 PM Working Days: 6 days a week Identify and visit prospective merchants, including shops, restaurants, cafés, and service businesses. Introduce the digital payment platform and explain its features, benefits, and onboarding process. Understand each merchant’s business needs and recommend suitable payment solutions. Acquire new merchants and support them through the registration and activation process. Collect and check basic merchant documents and application details for completeness. Follow up with merchants to resolve onboarding queries and help complete pending registrations. Maintain accurate records of visits, leads, applications, and sales activity in the company’s CRM or reporting tools. Achieve agreed daily, weekly, and monthly activity and acquisition targets. Build positive relationships with merchants and provide a professional customer experience. Share market feedback, competitor activity, and common merchant concerns with the sales team. Follow company procedures and applicable requirements when handling merchant information and documents. Requirements Previous experience in field sales, direct sales, business development, or customer acquisition is preferred. Experience in payments, fintech, banking, telecom, or merchant services is an advantage, but not required. Strong verbal communication and interpersonal skills. Presentable, confident, and comfortable approaching and engaging business owners. Self-motivated, persistent, and target-oriented. Able to plan daily field visits and work independently. Basic computer and smartphone skills, including using apps to record sales activity. Good command of English; Arabic or other relevant languages are an advantage. Willingness to travel locally as required for merchant visits.

Desired Candidate Profile

Experience onboarding or acquiring SME merchants. Familiarity with POS terminals, QR payments, payment gateways, or digital wallets. A valid UAE driving licence and access to reliable transport. Language: English and Arabic preferred; Hindi/Urdu an advantage for the areas listed Employment Type Full-time

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