Human Resources Officer

We are looking for a Human Resources Officer to support the daily HR operations and ensure the smooth implementation of HR processes across the organization. The role covers recruitment, employee relations, HR administration, attendance and leave management, performance evaluations, training coordination, and compliance with local labor regulations. The HR Officer works closely with the HR Manager and department heads to support employees, maintain accurate records, and ensure HR procedures are consistently followed. Key Responsibilities 1. HR Operations & Administration Support daily HR activities and coordinate with different departments. Maintain and update employee files, contracts, and HR records. Monitor employee attendance, leave balances, and absences. Assist in preparing HR documents, letters, and employment certificates. Follow up on employee requests and administrative matters. Support workforce planning and staffing requirements. 2. HR Policies & Compliance Ensure HR policies and procedures are properly followed. Support compliance with local labor laws and company regulations. Assist in handling disciplinary matters and employee-related issues. Maintain accurate documentation related to HR policies and procedures. Coordinate with relevant departments and authorities when required. Support the implementation and improvement of HR procedures. 3. Recruitment & Onboarding Coordinate recruitment activities, including job postings, CV screening, and interview scheduling. Communicate with candidates and follow up throughout the recruitment process. Support hiring managers in identifying recruitment needs. Prepare employment offers and required onboarding documents. Coordinate new employee onboarding and orientation. Maintain recruitment records and update candidate databases. 4. Performance Management & Training Coordinate employee performance evaluations and follow up with department managers. Maintain performance evaluation records and documentation. Assist in identifying employee training needs. Support the organization and coordination of training sessions. Track employee participation in training and development activities. 5. Employee Relations & Benefits Administration Act as a point of contact for employees regarding HR-related inquiries. Support the resolution of employee concerns and workplace issues. Follow up on employee attendance, leave requests, and benefits. Coordinate medical insurance enrollment and employee-related documentation. Assist with expatriate administration, including visa applications, accommodation, and relocation arrangements. Support employee engagement initiatives and company activities. 6. HR Systems & Reporting Maintain accurate and updated information in HR systems and databases. Prepare regular HR reports related to attendance, turnover, recruitment, and other HR activities. Ensure employee information is properly recorded and kept confidential. Assist in updating job descriptions and organizational charts. Coordinate with the HR Manager to ensure timely completion of HR-related tasks.

Desired Candidate Profile

Qualifications & Experience Bachelor's degree in Human Resources, Business Administration, Management, or a related field. 2 4 years of experience in Human Resources or HR administration. Previous HR experience in the Democratic Republic of Congo is preferred. Good knowledge of local labor regulations, recruitment, employee administration, and HR procedures. Familiarity with HR systems and Microsoft Office applications, particularly Excel. Very good command of French and English. Required Skills Good communication and interpersonal skills. Strong organizational and time-management skills. Attention to detail and accuracy in handling employee records. Ability to maintain confidentiality and handle sensitive information professionally. Good problem-solving and coordination skills. Ability to work independently and collaborate with different departments. Flexibility and adaptability in a multicultural work environment.