ICT Support Engineer

Job Title: ICT Support Engineer

Location

Abu Dhabi, UAE (Onsite)

Employment Type

3 Months Contract – Extendable Notice Period: Immediate Requirement: Candidates must have their own Visa, Worked in Education Sector, Presently in UAE We are looking for a hands-on ICT Support Engineer to join our ICT team and provide reliable technical support across our school’s infrastructure, users, classrooms, and digital learning environment. Key Responsibilities Provide 1st & 2nd line IT support to staff and students Support Windows endpoints, hardware, software, printers and classroom AV Assist with Windows Server, Hyper-V and Veeam backup environments Support Microsoft 365, Entra ID and Intune Assist with networking, Wi-Fi, security and endpoint protection Manage service desk tickets, preventive maintenance and IT assets Support ICT projects, vendors and infrastructure upgrades Maintain accurate IT documentation and follow security procedures Desired Candidate Profile 2–3+ years of hands-on IT support experience School/education IT experience preferred Diploma/Bachelor’s degree in IT, Computer Science or related field Knowledge of Windows, networking, Microsoft 365 and IT support Experience with classroom technology/AV is an advantage Strong troubleshooting, communication and customer-service skills Ability to support planned after-hours/weekend ICT activities when required Employment Type Full-time