IT Network & Desktop Support Engineer

Role Snapshot The role is with a leading IT Support Service Provider in UAE This is a full-time permanent role on the payroll of the company in Dubai, UAE. You would be providing tech support to client organisations Role KRAs Configure, manage, and maintain Windows Server OS environments for client infrastructure Setup, configure, and manage network devices including Firewalls, Routers, and Wireless Access Points Preference for proven experience with Fortigate firewalls Deploy, manage, and troubleshoot Endpoint Security, Email Security, and Backup solutions Preference for experience with Acronis Cyber Security Administer and support Microsoft 365 services including Exchange Online, SharePoint, and Intune Administer and support Google Workspace environments Perform Windows Desktop OS setup and troubleshooting across client endpoints Troubleshoot and support network-connected devices such as printers and scanners Collaborate with client teams and internal stakeholders to resolve issues, identify and implement improvements and report status updates Maintain accurate documentation for systems, configurations, and procedures Ensure compliance with client-specific IT policies, security protocols, and audit requirements

Desired Candidate Profile

Company Industry IT - Software Services