Key Account Manager – Accounting & SME Channel Partnerships

Identify accounting firms, audit firms, tax consultants, bookkeeping companies, SME consultants and corporate-service providers across the UAE, starting from Abu Dhabi. Build a structured prospect list with firm profile, estimated SME client base, branches, decision-makers and relevant service lines. Approach owners, managing partners, directors and other authorised decision-makers through planned meetings and professional outreach. Present the KANZPAY Accountant Partner Programme and demonstrate its practical value to the firm and its SME clients. Negotiate referral arrangements within the company-approved commercial framework and coordinate execution of partner documentation. Prioritise firms with suitable SME client portfolios and the ability to generate recurring, qualified referrals. Explain the partner referral process, merchant proposition, onboarding steps and applicable commission structure. Arrange demonstrations and train partner teams on how to introduce KANZPAY to relevant clients. Help each partner identify an initial group of suitable SME clients and develop a partner activation plan. Coordinate referred merchant registration, verification, configuration and training with OXY teams and approved service providers. Follow up until referred merchants complete an agreed activation milestone and begin using relevant KANZPAY features. Work with accounting partners to identify client use cases for payment links, collection tracking, merchant offers and customer engagement. Encourage appropriate use of KANZPAY after onboarding and identify adoption issues requiring product or operations support. Coordinate with the partner and merchant to improve payment-link usage, collection visibility and relevant reconciliation workflows. Identify opportunities for additional client referrals, multi-branch businesses and larger SME relationships. Capture feedback on product usability, integrations, merchant needs and competing solutions. Maintain regular engagement with partner owners and designated team members. Conduct periodic partner reviews covering referrals, merchant activation, retention, usage and commercial performance. Resolve partner queries by coordinating with product, technology, onboarding, finance and operations teams. Maintain professional relationships and ensure partners receive timely updates on approved product enhancements and programme changes. Maintain accurate partner, prospect, referral and merchant records in the company CRM. Submit daily activity updates, weekly pipeline reports and monthly partner-performance reviews. Track partner-wise referrals, paid onboarding, activation, payment-link usage, merchant retention and eligible revenue. Coordinate attribution, commission calculations and partner-payment queries with finance, and work with internal teams to resolve recurring issues and improve the partner proposition.

Desired Candidate Profile

Experience selling accounting software, ERP, payment collection, fintech, SME business services or merchant technology. Existing professional relationships with UAE accounting firms, audit firms, tax consultants or SME advisory businesses. Working knowledge of UAE SME operations, invoicing, receivables, collections and reconciliation workflows. Arabic, Hindi, Malayalam or other locally relevant language skills. Experience managing channel or referral partners across multiple UAE emirates. Car owned or leased. Strong B2B channel-development experience or ability to learn and explain technology-enabled business services. Self-motivated, commercially curious and comfortable developing new business relationships. Credible and professional when dealing with accounting-firm owners and senior business leaders. Persistent without being aggressive, and capable of building trust over multiple interactions. Organised and disciplined in pipeline management, reporting and follow-up. Analytical and comfortable using performance data to improve partner productivity. Honest, reliable and respectful of partner and merchant confidentiality. Comfortable working towards measurable targets in an early-stage technology business. Employment Type Full-time

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