Operations & Sales Manager – Cake Shops

Manage daily operations of the cake shops and branches, and ensure smooth service. Achieve sales targets, increase revenue and improve profit margins. Lead, train and evaluate branch managers and staff. Control inventory, purchasing, waste and costs with the kitchen and suppliers. Ensure food safety, hygiene and quality standards, and pass all inspections. Handle customer experience and complaints, and report results to management.

Desired Candidate Profile

At least 10 years of experience in food and beverage, including managing several outlets. Experience in cake shops, bakery or confectionery is preferred. Strong leadership, sales and budget / cost control skills. Good knowledge of UAE food safety rules; UAE experience is a plus. Fluent English; Arabic is a plus. Valid UAE residence or able to start soon. Employment Type Full-time