Sales Coordinator

To support the sales and operational performance of multiple spa branches by coordinating sales reporting, branch operations, therapist planning, customer issues, marketing, and data analysis. Key Responsibilities Prepare and circulate daily sales and performance reports. Coordinate with branches on sales, operational issues, and pending actions. Support therapist roster planning, utilization, and booking reconciliation. Analyze Zenoti data, bookings, walk-ins, sales, and therapist productivity. Coordinate with Marketing on campaigns, promotions, and pending tasks. Coordinate with Finance on commissions, deductions, and sales-related information. Handle and follow up on refunds and customer-related issues. Monitor contact center activities, leads, and booking follow-ups. Track and follow up on branch maintenance issues until closure. Compile and share monthly attendance and required employee data with HR. Ensure effective communication and follow-up between branches, therapists, Marketing, Finance, HR, and Management.

Desired Candidate Profile

The ideal candidate is a highly organized and analytical Sales & Operations Coordinator who can act as the central link between branches and support functions. They should be comfortable working with numbers and operational data while also being confident in communicating with multiple stakeholders, following up on pending actions, resolving issues, and ensuring smooth day-to-day branch operations. Employment Type Full-time