Sales Coordinator

Enable the Sales and Groups & Events team to sell more effectively by ensuring enquiries, leads, client communication, site inspections, FAM Trips, contracting, CRM administration, reporting and internal coordination are handled accurately and efficiently in accordance with the policies and procedures set by One&Only One Za’abeel. Key Duties and Responsibilities Assist in administrative duties assigned by the Commercial Director. Communicate with all departments to ensure relevant paperwork is submitted in a timely manner. Maintain and updates records of all tour operator communication, contracts, production. Keeps accurate records in an organized manner that other colleagues can find easily when required, in all forms such as, computer, files, logbooks, etc. Maintains and assists with VIP gifts and Sales collateral inventories and tabulations in a timely manner. Coordinate site inspections, familiarization trips and client visits, including internal arrangements, itineraries, room/showroom readiness, F&B requirements, transportation where applicable, client collateral and post-visit follow-up. Support preparation of weekly/monthly sales activity reports, account production reports, pipeline updates and other commercial reporting required by Sales leadership. Prepares monthly attendance report and update Fusion for all colleagues of Sales, Marketing and Reservations. Support Sales Managers with account production tracking, account research, client database maintenance and preparation for account reviews and sales calls. Coordinate sales-related invoicing and financial administration, including collating supporting documentation, raising and tracking invoice requests, liaising with Finance on invoice issuance, following up on outstanding requirements, and maintaining accurate records of invoices and related client documentation. Maintain a sense of urgency in all assigned tasks. Attends and participates in team events. Must demonstrate excellent attendance and punctuality. Participates in required training related to the job. To effectively communicate and maintain a favorable working relationship with colleges at all levels. Always ensure professional attitude towards guests and colleges. Ensure to always meet Grooming and Hygiene policy of One&Only One Za’abeel when in uniform. About You Minimum 1 – 2 years’ experience in a similar role in a luxury hotel Must have good knowledge in computer operation (including software such as excel, word, PMS) Must be skilled to perform the job of coordinator, Sales & Marketing. Hospitality graduate is an advantage