Business Development Manager - Processes, Digitalisation & AI

You take real day-to-day work and turn it into a working standard: a clear trigger, sequence, responsibility, system step, handover and exception path. The result is not a slide deck. It is a process colleagues use without having to interpret it differently every time. See the whole flow: You map processes end to end, from the first trigger to the completed handover. You identify roles, inputs, outputs, systems, dependencies, approval points and exceptions before proposing a change. Turn knowledge into standards: You convert the agreed way of working into SOPs, checklists, templates and clear handover rules. Each standard states who owns it, when it applies and what a colleague needs to do next. Design Odoo workflows: You translate agreed process requirements into Odoo workflows and automations: responsibilities, approval paths, mandatory information, status changes and handovers. You document the logic and support testing with the relevant teams. Build the Dubai operating model: You establish the local processes and standards of the new Dubai site from the ground up, including its interfaces with the teams in Germany and production partners in China. Implement, do not merely recommend: You run structured improvement projects, organise pilots, collect practical feedback and turn the final process into a working routine rather than an unused concept. Remove grey zones early: You identify unclear responsibilities, duplicate steps, missing handovers and recurring exceptions. You resolve them with the people doing the work and update the standard before they become normal practice. Make adoption stick: You introduce new processes clearly, support colleagues during the change and check whether the agreed standard is actually being used in daily work.

Desired Candidate Profile

You would rather fix the root cause once than patch the same problem a fifth time. You move decisively on implementation, but you do not call a process finished until the people using it can follow it reliably.

Education

A degree in business administration, industrial engineering, business informatics or a related field. Relevant

Experience

Around three or more years in process management, agile project work with Scrum, operations improvement or digital transformation. Process craft: You know how to map a process, identify weak handovers and turn informal knowledge into a clear, usable standard. Implementation mindset: You can take a process from analysis through agreement, pilot and rollout, while keeping the people affected by the change involved. ERP and workflows: You understand how ERP-supported workflows connect roles, approvals, required data and status changes. Experience with Odoo or a comparable system is welcome, but not required. Working tools: You use Microsoft 365 confidently for office work, collaboration, structured documentation and data storage. We do not build process automations in Microsoft 365. Approach: You explain your reasoning in clear steps, document decisions and raise unclear dependencies early rather than working around them. Language: Excellent English. German is a plus. Employment Type Full-time