Sales Manager - High End Footwear

Sales Manager – Luxury Footwear Job Summary We are seeking an experienced Sales Manager with a proven background in selling premium or luxury footwear. The role will be responsible for driving sales growth, managing key customer relationships, leading the sales team, and delivering an exceptional customer experience aligned with luxury retail standards. Key Responsibilities Develop and implement sales strategies to achieve revenue and profitability targets. Lead, motivate, and coach the sales team to deliver individual and store sales targets. Build strong relationships with VIP customers, corporate clients, distributors, and retail partners. Deliver a personalised and premium customer experience throughout the sales journey. Monitor sales performance, conversion rates, average transaction value, and customer retention. Identify market trends, customer preferences, and new business opportunities within the luxury footwear segment. Maintain strong product knowledge, including materials, craftsmanship, sizing, fitting, care, and brand heritage. Ensure effective product presentation, merchandising, stock availability, and inventory movement. Coordinate with Marketing, Operations, Buying, and Supply Chain teams on campaigns, launches, and seasonal collections. Manage customer feedback, complaints, exchanges, and after-sales service professionally. Prepare regular sales forecasts, performance reports, and competitor analyses. Ensure the team maintains the company’s grooming, service, and brand standards.

Desired Candidate Profile

Bachelor’s degree in Business Administration, Sales, Marketing, Retail Management, or a related field. Minimum 5 years of sales experience, including at least 2 years in a supervisory or managerial role. Proven experience selling high-end, premium, or luxury footwear is essential. Established network of VIP customers or premium retail partners is an advantage. Strong understanding of luxury retail, customer expectations, and consultative selling. Demonstrated ability to achieve sales targets and lead high-performing teams. Excellent communication, negotiation, relationship-management, and presentation skills. Strong commercial awareness and proficiency in sales reporting and CRM systems. Fluency in English is required; Arabic or another language is an advantage. Willingness to work flexible retail hours, including weekends and public holidays. Employment Type Full-time

Keywords