Sales Supervisor- Food services

Supervise, motivate, and monitor the performance of the sales team. Achieve sales targets and monitor sales forecasts and performance. Manage key accounts and maintain strong customer relationships. Plan and monitor sales routes, customer visits, and territory coverage. Handle customer enquiries, complaints, quotations, and problem resolution. Monitor stock availability and ensure proper product handling and delivery. Maintain accurate customer and sales records. Identify market opportunities and recommend effective sales strategies. Conduct sales meetings, coaching, and staff training. Maintain clear and effective communication with customers, sales teams, management, and internal departments to ensure timely resolution of issues and smooth business operations. Implement, monitor, and train subordinates on the company’s established management systems and standards, including ISO 9001:2015, HACCP, ISO 22000, ISO 14001:2015, and applicable Occupational Health & Safety requirements. Ensure staff comply with company policies, procedures, quality, food safety, environmental, health, and safety requirements.

Desired Candidate Profile

Proven experience in sales supervision or a similar role. Minimum 3–5 years of progressive sales experience, with at least 1–2 years in a supervisory, team-leadership, or sales management role. Strong leadership, communication, negotiation, and customer-service skills. Good knowledge of sales processes, market development, and team management. Experience in the Food & Beverage (F&B) industry, preferably in FMCG, food distribution, or related sectors. Organized, proactive, professional, and target-oriented. Ability to analyze sales performance and implement improvement strategies. Experience with Sage Pastel or similar sales/ERP systems is an advantage. Employment Type Full-time

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