Sales Supervisor

Lead and manage sales operations across the Umm Al Quwain region, ensuring achievement of sales, distribution, and collection targets. Manage and motivate the Van Sales team and Helpers, including daily allocation, attendance, route plans, and performance. Develop and optimize sales routes and territory coverage to maximize productivity and market penetration. Set individual sales targets and monitor team performance against agreed KPIs. Drive sales growth across Home & Office and 5-Gallon water channels. Manage customer relationships, resolve service issues, and ensure high levels of customer satisfaction. Monitor sales, collections, customer aging, distribution, assets, and route adherence. Follow up on collection and recovery of assets from inactive or closed customers. Conduct market and competitor analysis and recommend actions to increase market share. Prepare daily, weekly, and monthly sales and operational reports. Escalate operational, customer, and team-related issues to the Sales Manager as required. Desired Candidate Profile 7+ years of UAE FMCG sales experience, preferably in the beverage/water industry. 4+ years in a Sales Supervisor / Team Leader role managing field sales teams. Strong experience in the Umm Al Quwain market with good knowledge of local customers, routes, and territories. Proven experience managing Van Sales Representatives and Helpers. Hands-on experience in Home & Office (H&O) and 5-Gallon water sales/distribution is essential. Strong understanding of route planning, sales targets, collections, customer aging, and asset management. Valid UAE Driving License with strong UAE road and territory knowledge. Good leadership, communication, negotiation, and customer-management skills. Proficiency in MS Office / Excel; experience with SAP or POS systems is an advantage. Bachelor’s degree in any discipline preferred. Must be comfortable working and based in Umm Al Quwain. Employment Type Full-time