Sales Supervisor | Retail | Ted Baker, Jebel Ali Outlet Village

What You Will Do

• Client and Business Development Support the team in building long-term client relationships, leveraging the different clienteling tools
• Enhance the 'client state of mind' amongst the team
• Ensure extensive product knowledge of the team
• Support store management in achieving business objectives, projects, and initiatives (e.g., reporting, sales analysis, product training)
• Selling & Floor Management Oversee shop floor to ensure maximum coverage during peak trading periods
• Act as a role model demonstrating sales leadership to the team
• Intervene and provide support during selling ceremonies
• Operations Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility
• Accurately process all POS transactions and inventory functions, such as transfers, receiving, repairs, and damages, to maintain inventory integrity
• Adhere to loss prevention policies and operational procedures
• Leadership Presence Exemplary performer across all functions
• Effectively resolve customer complaints, exchanges, and inquiries
• Liaise between staff and management regarding potential performance concerns
• Propose and implement action plans to deliver efficient processes and organization in the store
• Educate the team on sales plans, personal sales goals, and KPIs
• Others Serve as an ambassador of the brand, culture, quality, and know-how
• Ensure store presentation standards are achieved and maintained

Desired Candidate Profile

Required Skills To Be Successful: Retail operational skills including expertise in managing inventory and cash handling. Excellent leadership and problem-solving skills to resolve issues effectively. Strong customer service orientation to build and maintain long-term client relationships. Proactive attitude with strong communication skills and ability to foster a good team spirit. What Qualifies You For The Role: High school degree or equivalent. Minimum of 2-3 years experience in the retail or hospitality industry. Good knowledge of the fashion/beauty industry and trends. Retail operational skills, including stock management, VM, systems, and cash handling. Leadership and problem-solving skills. Excellent relationship skills. Integrity and trustworthiness. Ability to deal with ambiguity. Proactive with a good team spirit and able to take initiatives. Strong communication skills. Computer skills. Ability to multitask and prioritize. Employment Type Full-time

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