Sales Team Leader

Welcome customers and provide friendly, professional assistance. Understand customers’ needs and recommend suitable products. Explain product features, benefits, materials, sizing, and functionality. Provide excellent customer service in English, Arabic is an advantage Achieve individual and store sales targets and KPIs. Support upselling and cross-selling opportunities. Process sales, returns, and exchanges accurately through the POS system. Maintain attractive product displays and ensure the store is clean and well organized. Monitor stock availability and assist with replenishment and inventory activities. Build positive relationships with customers and encourage repeat business. Stay informed about new products, collections, promotions, and brand initiatives. Support the Store Manager and team with daily retail operations. Follow company policies, procedures, and brand standards. Prepare and share report to the management. Manage and handle the team of sales executive

Desired Candidate Profile

Requirements Fluent English communication skills, Arabic is an advantage. Previous FASHION retail sales experience IS REQUIRED. Strong communication and interpersonal skills. Customer-focused attitude with a passion for delivering excellent service. Confident in achieving sales targets and working with KPIs. Ability to work effectively as part of a team. Professional appearance and positive attitude. Flexible availability to work shifts, weekends, and public holidays as required. Interest in travel, lifestyle, footwear, fashion, or sustainable products is an advantage. Employment Type Full-time