Sr. Broker New Sales Account Manager

Job Purpose : To actively build and cultivate a network of contacts with brokers with the aim to contribute to the development of new business as well as to ensure compliance to the distribution policies in place, in order to improve Al Rajhi Takaful (ART) top and bottom line results through the brokers channel. Key Activities, Responsibilities and Accountabilities: Build and maintain continuous business relations with brokers to motivate them to sell ART products and services, provide assistance regarding customers acquisition, technical and organizational issues and exchange information in order to reach sales and profitability targets as per the commercial plan. Oversee the internal interfacing and communication of business units with brokers to facilitate good relationships and maximize the value of relationships and maintain a good reputation. Conduct regular meetings with brokers to discuss the overall performance to ensure that they meet the business needs and the KPIs defined. Design and implement activities related to contracting new brokers and develop and maintain strong professional relationships with the existing and new brokers to ensure that they are able and willing to promote ART products and services. Communicate constantly with brokers to receive feedback, direct issues/inquiries to the relevant ART function, in order to provide accurate and in time resolution to enhance brokers and end-customer experience. Analyze feedback received, track repeated issues and identify root causes in order to assist in the process s improvement, and product enhancements. Manage, negotiate and review all new and existing agreements with assigned brokers in order to ensure compliance to the defined internal policies and guidelines and regulatory framework. Plan, in collaboration with Head of Brokers, the need for brokerage contracts based on set ART targets and mission statement, in order to ensure that needs are sufficiently addressed. Drive and contribute to increasing the number of business opportunities generated through brokers by maintaining strong engagement, identifying potential prospects, and encouraging brokers to share new opportunities with ART. Desired Candidate Profile

Experience

Bachelor s degree in business administration, Insurance or any other relevant field. 4-5 years of related experience. Language Proficiency: English - Professional Certifications: -IFCE