Account Manager

Serve as the primary point of contact for key corporate accounts, nurturing long-term partnerships built on trust, sincerity, and continuous value creation. Deeply understand client corporate structures, culture, and business challenges to align the company's offerings with their strategic talent goals. Conduct regular performance reviews and check-ins with key client stakeholders (HR/OD Directors, L&D Leads, Business Unit Chiefs) to ensure high satisfaction and continuous ROI. Drive account growth by identifying cross-selling and up-selling opportunities across the company's core solution pillars: Leadership & Management Development the company's Sales Training & Enablement Executive Coaching & 360 Assessment Tools Business Acumen & Organizational Simulations Meet and exceed annual account retention and expansion revenue targets. Lead end-to-end proposal preparation, tailored solution design pitches, commercial negotiations, and contract renewals. Partner with the company's Technical Delivery team, Subject Matter Experts (SMEs), and international certified facilitators to translate client requirements into customized, high-impact learning paths. Oversee account operations to guarantee seamless execution from initial briefing through facilitation and post-training impact evaluation. Collect client feedback post-program to feed into the company's agile learning framework and continuous improvement process. Network within the Egyptian corporate HR and Business Development ecosystem to maintain a strong pipeline of enterprise leads. Stay current on trends, challenges, and shifts within the Egyptian market and regional L&D landscape. Represent the company at industry conferences, HR expos, and executive networking events.

Desired Candidate Profile

Bachelor s degree in business administration, Marketing, Management, or a related field from a reputable university. Additional sales or business development certifications are an advantage. 5 7 years of consultative B2B sales experience, including account acquisition, development, and retention. Proven direct experience selling corporate training, learning and development, talent development, organisational development, HR consulting, or professional consulting services. Strong familiarity with the Egyptian corporate learning market. Proven track record of independently opening corporate accounts, generating qualified opportunities, developing pipelines, and achieving new-business revenue targets. Demonstrated success in growing strategic accounts through relationship expansion, repeat business, cross-selling, and long-term engagement planning. Strong CRM discipline, structured account development planning, accurate forecasting, pipeline management, and consistent prospecting activities. Excellent English and Arabic communication, professional business writing, confident presentations, and strong executive-level interpersonal skills. Highly accountable, proactive, curious, resilient, confident, disciplined, relationship-oriented, and commercially ambitious. Demonstrates ownership, integrity, and courage to challenge client assumptions professionally. Consistently polished, well-groomed, and professionally dressed to a standard suitable for meetings with senior executives and HR leaders. Carries a confident, composed presence that reflects positively on the company and its brand, both in person and on video meetings.