Account Manager

About the Role

As an Account Manager based in Riyadh, you will drive merchant acquisition and retention within our fintech and digital payments division. You will manage key client relationships, collaborate with internal service teams, and ensure continuous revenue growth by meeting sales targets and delivering exceptional customer experiences.

Responsibilities

Develop and execute strategies for merchant acquisition in the Riyadh market Onboard and train new merchants on our fintech and digital payments solutions Maintain and strengthen relationships with existing accounts to maximize retention and growth Collaborate with cross-functional teams (operations, support, product) to deliver seamless service Meet and exceed monthly and quarterly sales and revenue targets Analyze account performance metrics and prepare regular reports for stakeholders Proactively identify and resolve merchant issues, escalating to service teams when needed Required

Qualifications

5–7 years of account management or sales experience within fintech or digital payments Proven track record in merchant acquisition and onboarding Strong knowledge of fintech products, services, and digital payments platforms Demonstrated success in achieving sales targets and driving revenue growth Technical proficiency in NA Excellent relationship management, negotiation, and communication skills Ability to analyze data and generate actionable insights

Preferred Qualifications

Bachelor’s degree in Business Administration, Finance, or related field MBA or relevant postgraduate qualification Proficiency in Arabic and English Experience with CRM systems such as Salesforce Professional certifications in sales, account management, or fintech Familiarity with Saudi payments regulations and compliance standards