Business Development Executive

ROLE OVERVIEW The Business Development Executives is responsible for driving growth by identifying new opportunities, implementing sales strategies, and building strong industry relationships. They manage client interactions end-to-end, ensuring excellent service and timely communication, while coordinating inspections and maintaining accurate records using CRM systems to support efficient operations and client satisfaction. KEY RESPONSIBILITIES Sales and Marketing • Actively seek new business opportunities through networking, cold communication, and other sales techniques. • Develop and implement effective sales strategies to increase market penetration. • Conduct sales presentations to potential clients, highlighting the value of our inspection services. • Build and maintain strong relationships with real estate agents, contractors, and other industry professionals. Client Relationship Management • Manage and nurture client relationships throughout the entire customer journey. • Provide timely and accurate information to clients regarding inspection schedules, reports, and follow-up actions. • Address client inquiries and concerns promptly and professionally. • Resolve client issues and complaints effectively. • Deliver exceptional customer service by providing a positive and seamless experience. Administrative Tasks • Record and track payments received from clients. • Maintain an up-to-date client database with contact information and service history. • Schedule inspections based on client availability and engineer schedules. • Coordinate with engineers to ensure timely and efficient inspections. • Utilize CRM software to manage and track client interactions. QUALIFICATIONS & EXPERIENCE • Strong interpersonal and communication skills • Proven experience with outbound / cold calling • Consistent track record of hitting targets • Excellent problem-solving and negotiation skills