Sales Supervisor

Role Purpose: Oversee daily sales activities within a designated geographic area or trade channel, ensuring strong relationships with existing and prospective clients while identifying effective ways to meet their needs Key Accountabilities Controls the sales representative s daily activities e.g. controls their scheduled journey Controls the sales representative s performance through comparing Quantitative and Qualitative productivity by brand and client, i.e. Actuals vs. Targets Coordinates and supervises daily sales operations within the specific geographic area Monitors all customers sales orders and monitors their delivery Monitors and follows up all collection related matters in coordination with the sales representatives Follow up on implementation of client yearly contracts, i.e. monthly progress vs. yearly target Ensures the proper implementation of policies and procedures Handles the case of delayed customer payments and aging report Resolving any problem occurring while delivery of orders Prepares daily progress reports related to his area Coordinates with the Area Sales Manager on Quota offers to improve the sales operations Conducts statement of account reconciliation, i.e. 60 SOA per month Supervises the cash van VIP programs and insures their proper execution in trade Undertakes any other duties assigned by the ASM, i.e. increasing coverage, universe updates, YTD distribution vs. previous years Controls the Cash van inventory by monitoring daily his van stock levels Handles all cash van transfers and ensures delivery to remote areas Conducts FOC monthly audit for cash van representatives, i.e. 60 FOC/ month Conducts mid-month meetings with the sales representatives to discuss the month objectives and priorities Monitor SR cycles, i.e. Planned vs. actuals visits (Quayo) Conducts daily market visits Prepares mileages for any new sale rep if needed

Qualifications

• Bachelor s degree in business administration, Marketing, or related field (MBA is a plus)
• Languages: Arabic & English required; French is a plus
• Strong PC skills (Windows apps; Excel and PowerPoint essential); familiarity with ERP/CRM tools preferred
• Experience 3 5 years of FMCG sales experience (including territory/channel leadership and team supervision)
• Proven success in hitting sales targets, improving distribution, and elevating retail execution
• Core Competencies Leading & Supervising Planning & Organizing Analysis & Reporting Negotiation & Influencing Retail Execution Excellence Customer Focus & Issue Resolution Adaptability & Pressure Handling Collaboration & Cross-Functional Coordination Continuous Improvement Mindset Qualifications Bachelor's degree in business administration, or marketing or related field
• Experience 2 to 3 years minimum period of related experience
• Skills and Knowledge Languages: Arabic, English (French is a plus) Computer literacy: MS windows applications (Essential: Excel spreadsheets, PowerPoint) Analytical & communication Skills Problem Solving Decision Making

Desired Candidate Profile

Bachelor s degree in business administration, Marketing, or related field (MBA is a plus). Languages: Arabic & English required; French is a plus. Strong PC skills (Windows apps; Excel and PowerPoint essential); familiarity with ERP/CRM tools preferred. Experience 3 5 years of FMCG sales experience (including territory/channel leadership and team supervision). Proven success in hitting sales targets, improving distribution, and elevating retail execution.